BUSI 3040U Chapter Notes -Online Transaction Processing, Customer Relationship Management, E-Commerce
Document Summary
Transaction any business event that generates data worth being captured and stored in. Transaction processing systems (tps) inputs for functional area information systems and business intelligence systems, as well as for business operations such as customer relationship management, knowledge management, and e-commerce. Have to efficiently handle data in high and large volumes. When multiple persons or application programs can access the database at the same time, it has to be protected from errors resulting from overlapping updates. When a transaction involves more than one computer, the database and all users must be protected against inconsistencies arising from the failure of any component at any time. A transaction must be reversible in its entirety if it turns out to be an error. Functional area information system (fais) provides support for the various functional areas in an organization by increasing each area"s internal efficiency and effectiveness. Often convey information in a variety of reports.
