ADM 1100 Chapter 7: Chapter 7

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Chapter 7 management, leadership the internal organization: management: process of achieving organizational goals through people and other (technical) resources, top management. Decisions: new products, acquisitions, new geographical markets. Inspire execs a(cid:374)d e(cid:373)ployees to a(cid:272)hie(cid:448)e their (cid:448)isio(cid:374) for (cid:272)o(cid:373)pa(cid:374)y"s future: middle management. General managers, plant managers, regional manager, branch manager, division head, director, dean. Focus on specific operations, products or customer groups within an organization. Respo(cid:374)si(cid:271)le for de(cid:448)elopi(cid:374)g detailed pla(cid:374)s a(cid:374)d pro(cid:272)edures to i(cid:373)ple(cid:373)e(cid:374)t fir(cid:373)"s strategic plans (more detailed than top management: supervisory (first-line) management. Supervisor, department chairperson, program manager, team leader, store manager. Motivate workers to accomplish daily, weekly and monthly goals. Four steps setting performance standards, monitor actual performance, compare actual performance w/ standards, making corrections if needed: vision: ability to perceive marketplace needs and what an organization must do to satisfy them. Must (cid:271)e fo(cid:272)used yet adapta(cid:271)le to (cid:272)ha(cid:374)ges i(cid:374) the (cid:271)usi(cid:374)ess e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t. (target for fir(cid:373)"s action)

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