ADM 1300 Chapter Notes - Chapter 1: Collegehumor, Organizational Effectiveness, Glass Ceiling

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: David Delcorde

Document Summary

They inspire leadership and support workers to create high performance results. * good employers demonstrate themes of respect, participation, empowerment, involvement, team-work and self-management. * careers are being re-de ned in the areas of exibility, free agency, skill portfolios and entrepreneurship. * managerial competency is measured by the following skills: communication, team-work, self- management, leadership, critical thinking and professionalism. * intellectual capital is the collective knowledge or brainpower of a workplace. * knowledge workers are people whose minds are critical assets to the workplace. Knowledge workers contribute to the intellectual capital of the organization. * workforce diversity is a difference in workers" age, gender, race, religion and many other attributes. * prejudice becomes discrimination when minorities do not receive full bene ts like others do. The glass ceiling is an invisible barrier limiting career advancement of minorities, especially women. * globalization is the worldwide dependance on resources and markets and the competition for it.