ADM 2336 Chapter Notes - Chapter 13: Organizational Chart, Organizational Structure

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Organizational structure: formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Organizational chart: a drawing that represents every job in the organization and the formal reporting relationships between those jobs. Work specialization: the degree to which tasks in an organization are divided into separate jobs. Chain of command: answer to the question of who reports to whom, and signifies formal authority relationships. Span of control: represents how many employees each manager in the organization has responsibility for. Centralization: aspect of structure that dictates where decisions are formally made in organizations. Formalization: the degree to which rules and procedures are used to standardize behaviours and decisions in an organization. Mechanistic organizations: efficient, rigid, predictable, and standardized organizations that thrive in stable environments. Organic organizations: flexible, adaptive, outward focused organizations that thrive in dynamic environments. Organizational design: the process of creating, selecting, or changing the structure of an organization.

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