ADM 2336 Chapter 12: Chapter 12 - Leadership Styles and Behaviours

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Leadership: the use of power and in uence to direct the activities of followers toward goal achievement. The direction can a ects followers" interpretation of events, the organization of their work activities, their commitment to key goals, their relationship with other followers and their access to the cooperation and support from other work units. Leaders can be judged by objective evaluations of unit performance pro t margins market shares sales returns on investment. Leaders can be judged on subjective basis. Leader e ectiveness based on followers absenteeism retention of talented employees grievances led requests for transfer. Source of complexity when judging leader e ectiveness (with more subjective, employee-centered approaches): Leader member exchange theory: a theory describing how leader- member relationships develop over time on a dyadic basis. Theory argues that new leader-member relationships are marked by a role taking phase managers describe role expectations to an employee and the employee attempts to ful ll those expectations with their job behaviours.

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