ADM 3333 Chapter Notes - Chapter 5: Job Performance, Performance Measurement, Workplace Aggression
Document Summary
Adm3333 chapter 5- recruitment, selection, and job performance: Job performance: behavior that is relevant to accomplishing the goals of an organization. Criteria: measure of job performance that attempt to capture individual differences among employees with respect to job-related behaviors: provides guidance on the standards that must be met by someone placed into a job. Job behavior has four subcategories: task performance: duties related to the direct production of goods and services, and to the direct contribution to the efficiency functioning of the organization that forms part of a job. Lead to decreased performance and less productive organizations: adaptive performance: a worker"s behavioral reactions to changes in a work system or work role. Exists across many different types of jobs. Depends on the specific job requirements as they relate to. Job performance includes all activities that may affect an organization"s overall effectiveness organizational goals and the value that the organization places on contextual factors (teamwork and cooperation)