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Chapter 8

ADM1100 Chapter 8: Chapter 8

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University of Ottawa
Patrick Woodcock

Chapter 8 Human Resource Management: From Recruitment to Labour Relations Human Resource Management: Function of attracting, developing and retaining employees who can perform activities needed to meet organizational objectives Three main objectives: 1. Providing qualified, welltrained employees for the organization 2. Maximizing employee effectiveness in the organization 3. Satisfying individual employee needs through monetary compensation, benefits, opportunities to advance, and job satisfaction. Core responsibilities of human resource management: Employee recruitment and selection Employee training and performance evaluation Employee compensation and benefits Employee separation Planning for staffing needs Recruitment and Selection Recruiting techniques continue to evolve as technology advances. Internet recruiting is quick, efficient and inexpensive. Social networking sites, online job search sites, companys websites. Selecting and Hiring 1. Identify job requirements 2. Choose sources of candidates (internet, schools, employee referrals, internal promotion, postsecondary) 3. Review applications and resumes 4. Interview candidates 5. Conduct employment tests (mechanical, computer, language) and check references 6. Conduct followup interviews 7. Select candidate and negotiate offer (benefits, expectations, accessibility) Must follow legal requirements or else bad publicity, poor employee morale, litigation. Cannot discriminate based on race, religion, colour, sex During interviews, candidates cannot be asked about marital status, children, race, religion, age, criminal records, mental illness, medical history, alcoholsubstance abuse. Ensuring employee has necessary skills to succeed. Orientation, Training and Evaluation Newly hired employees complete orientation program (learn about policies, obtain annuals, benefits, training) Training includes onthejob training (tasks under experienced employees), classroom (lectures, conferences, workshops, seminars) and computerbased (presentations, videos) training and management development (improve knowledge and skills of current or future managers) Build skills, keep longterm workers Performance Appraisals
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