ADM 2336 Chapter Notes - Chapter 7: Job Performance, Whistleblower, Business Ethics

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Craig Kuziemsky

Document Summary

Justice: the perceived fairness of an authority"s decision making. Justice concepts can be used to explain why employees judge some authorities to be more trustworthy than others. Ethics: the degree to which the behaviours of an authority are in accordance with generally accepted moral norms: ethics concepts can be used to explain why authorities decide to act in a trustworthy manner. Disposition-based trust: trust that is rooted in one"s own personality, as opposed to a careful assessment of the trustee"s trustworthiness: less to do with the authority, more to do with the trustor. Cognition-based trust: trust that is rooted in a rational assessment of the authority"s trustworthiness. Trustworthiness: characteristics or attributes of a person that inspire trust, including competence, character, and benevolence. Affect-based trust: trust that depends on feelings toward the authority that go beyond any rational assessment of trustworthiness: more emotional than rational. We trust because we have feelings for the person in question.