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Department
Administration
Course
ADM2336
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All Professors
Semester
Fall

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ADM 2336 Organizational Behaviour NotesChapter 1 Organizational Behaviour and ManagementWhat are organizationsOrganizations social inventions for accomplishing common goals through group effortSocial InventionsEssential characteristic is the coordinated presence of people not necessarily thingsThe field of organizational behaviour I about understanding people and managing them to work effectivelyGoal AccomplishmentVirtually all organizations have survival as a goalThe field of organizational behaviour is concerned with how organizations can survive and adapt to changePeople have toBe motivated to join and remain in the organizationCarry out their basic work reliably in terms of productivity quality and serviceBe willing to continuously learn and upgrade their knowledge and skillsBe flexible and innovativeGroup EffortOrganizations depend on interaction and coordination among people to accomplish their goals The field of organizational behaviour is concerned with how to get people to practice effective team workWhat is Organizational BehaviourOrganizational behaviour the attitudes and behaviours of individuals and groups in organizationsWhy Study Organizational BehaviourOrganizational Behaviour Is InterestingAbout people and human natureProvides tools to know why people act differentOrganizational Behaviour is ImportantWhat happens in organizations often has a profound impact on peopleImportant to everyone and understanding it can make us more effective managers employees or consumersOrganization behaviour is concerned with explaining why some fail while others dont and using the explanations to improve organizational effectiveness and efficiencyOrganizational Behaviour Makes a DifferenceSustained competitive advantages and organizational effectiveness are increasingly related to the management of human capital and organizational behaviourOrganizational behaviour not only influences employee attitudes and behaviour but also has an effect an organizations effectivenessGoals of Organizational BehaviourHas a number of commonly agreedupon goalsPredicting Organizational BehaviourThe very regularity of behaviour in organizations permits the prediction of its future occurrence untutored predictions are not always accurateThe field of organizational behaviour provides a scientific foundation that helps improve predictions of organizational events Explaining Organizational BehaviourNot synonymous with prediction explaining is more complicatedOrganizational behaviour is especially interested in determining why people are more or less motivated satisfied or prone to resignManaging Organizational BehaviourManagement the art of getting things accomplished in organizations through othersBehaviour can be controlled or managedEarly Prescriptions Concerning ManagementThere are two correct ways to manage an organization to achieve its goals the classical view and the human relations viewThe Classical View and BureaucracyClassical Viewpoint An early prescription on management that advocated high specialization of labour intensive coordination and centralized decision makingTo maintain control the classical view suggested that managers have fairly few workers except for lowerlevel jobs where machine pacing might substitute for close supervision Scientific Management Fredrick Taylors system for using research to determine the optimum degrees of specialization and standardization of work tasksTaylor even extended Scientific Management to the supervisors job advocating functional foremanship whereby supervisors would specialize in particular functionsBureaucracy Max Webers ideal type of organization that included a strict chain of command detailed rules high specialization centralized power and selection and promotion based on technical competenceTheoretical model that would standardize behaviour in organizations and provide workers with security and a sense purposeMary Parker Follett noted that the classical view of management seemed to take for granted an essential conflict of interest between managers and employeesThe Human Relations Movement and a Critique of BureaucracyHawthorne studies research conducted at the Hawthorne plant of Western Electric near Chicago in the 1920s and 1930s that illustrated how psychological and social processes affect productivity and work adjustment Impact suggested that there could be dysfunctional aspects to how work was organized
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