ADM 2336 Chapter Notes - Chapter 5: Job Performance, Job Satisfaction, Expectancy Theory

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: All

Document Summary

This comes from the need to increase productivity in order to compete at a global level. The stable systems of rules, regulations and procedures that once were a guide to behaviour are being changed to requirements for flexibility and attention to customers that necessitate higher levels of imitative where this imitative is depends on motivation. A good set of motivational theories needs to recognize diversity and consider that the same conditions will not motivate everyone. Also, these theories should explain how some people are self-motivated and how others need external motivation and consider all aspects of the social aspect of the human being such as how your motivation is affected by others treating you. Basic characteristics of motivation: motivation is the extent to which persistent effort is directed to a goal. Motivation entails in working smart and hard) goals (you behaviour is directed towards some kind of goal.