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Chapter

ch10 all MC questions

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Department
Administration
Course Code
ADM2337
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All

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MULTIPLECHOICEChoosetheonealternativethatbestcompletesthestatementoranswersthequestion1Whichofthefollowingistrueaboutperformancemanagement1AItisindirectlyrelatedtoachievingstrategicobjectivesBBetterperformancemanagementrepresentsalargelyuntappedopportunitytoimprovecompanyprofitabilityCTheprocessdoesnotinvolvecoachingDTheprocesscontains3stepsEResearchindicatesthatmostcompaniesmanageperformancewell2Thecriticalstepinemployeesunderstandingofhowtheirworkmakesacontributionis2AtheappraisalsessionBdefiningperformanceexpectationsCthepromotiondecisionDthecareerplanningsessionEthepaydecision3Toclarifyperformanceexpectationsshouldbedeveloped3AstrategicobjectivesBanHRstrategyCmeasurablestandardsDabusinessplanEalistoftraits4ThefollowingarereasonsforthefailureofaperformanceappraisalEXCEPT4AarguingandpoorcommunicationswhichariseasproblemsduringfeedbacksessionsBnottellingemployeesaheadoftimeexactlywhatisexpectedofthemCalenientsupervisorDhavingpoormeasuresofperformanceEclearlydefiningperformancestandards5ThejobdescriptionoftenisnotsufficienttoclarifywhatemployeesaretodoThislackofclarityisbecause5AitiswrittenonlyforbenchmarkjobsBitiswrittenforspecificemployeesCitiswrittenforspecificdepartmentsDitisthesameforgroupsofemployeesEmanagersmayaskindividualemployeestotakeonadditionaltasks6Thesimplestandmostpopulartechniqueforappraisingemployeesisthe6AforceddistributionmethodBalternationrankingmethodCcriticalincidentmethodDpairedcomparisonmethodEgraphicratingscale7Ascalethatlistsanumberoftraitsandarangeofperformanceforeachiscalledan7AalternationrankingmethodBforceddistributionmethodCbehaviourallyanchoredratingscaleDpairedcomparisonscale
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