ADM 4346 Chapter : Course Notes
14 Dec 2011
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Document Summary
System: 2 or more interrelated components interacting to achieve a goal. Goal conflict: when the goals of a subsystem are in conflict with the goals of another, or the system as a whole. Goal congruence: when components acting in their own interest contribute toward overall goal. Information: data that have been organized and processed. Information overload: too much information, that makes it more difficult to make decisions. Value of information: benefit produced by the information - cost of producing it. 5 major business processes (systems working toward organizational goals) Collect, process, store, and report data and info. Procedures and instructions (used to collect, process, and store data) Internal controls and security measures (that safeguard ais data) Collect and store data about activities, resources, personnel. Provide adequate controls to safeguard assets and data. Improves quality and reduces costs of products and services i. Ais that monitors machinery so operators are notified when performance falls outside acceptable quality limits.
