CMN 1148 Chapter Notes - Chapter 10: Brainstorming, Quality Circle, Synectics
Document Summary
Primary work groups (288): groups in which employees interact every day, based on their positions within the organization. Project-specific work groups (288): groups of employees brought together for specialized purposes. Functional approach (291): an approach that sees leadership as a series of functions. Situational approach (292): an approach that sees leadership as dependent on situation, with no one best approach. Emergent approach (292): an approach that sees leadership as emerging from a leaderless group via a process of elimination. Transformational approach (292): an approach that sees leadership as visionaries who challenge and mentor. Open-ended questions (293): questions that encourage a full and detailed response. Closed-ended questions (293): questions that request a yes or no. Extroverts (295): people who enjoy the company of others. Introverts (295): people who enjoy more alone time. Brainstorming (295): an idea-generating technique that involves group discussion aimed at generating as many ideas and solutions as possible.