CMN 2148 Chapter Notes - Chapter 2: Organizational Communication, Closed System, Information Processing

• School: University of Ottawa
• Department: Communication
• Course: CMN 2148
• Professor: Mary Hawkins

Document Summary

Perspectives for organizational communication: organizational communication: the process through which organizations create and shape events and literally constitute an organization. Chains of command, positions, roles, communication channels. Individual is subordinate to their organizational position. What messages do and how they move through organizations. Organization communication system: information processing is the primary function of organizational communication systems. Communication input: information from external environment that can influence decision making of suprasystem. Communication throughput: transforming input information for internal organizational use, how messages move among subgroups. Communication output: messages to the external environment from within the organization. Over system: continually take in new information, transform it, and give information back equifinality (ability to use a variety of approaches) Message functions: what communication does/ how it contributes to overall function of organization: Organizing function: establish the rules and regulations f a particular environment, ex. Relationship function: help individuals define their roles and assess the compatibility of individual and organizational goals, ex.