CMN 2148 Chapter Notes - Chapter 7: Policy Of Deliberate Ambiguity

• School: University of Ottawa
• Department: Communication
• Course: CMN 2148
• Professor: Mary Hawkins

Document Summary

Leaders: guide individuals and groups in establishing goals and sustaining action to support goals. Managers: fulfill specific organizationally assigned roles designed to direct and evaluate work of others. Leadership: communicate about needed change, translate intentions into reality, propose new strategies and help sustain action to support decisions. Management: fulfills specifically defines roles designed to facilitate work to support organizational goals, given legitimate power. Marshall and stohl: communicative activities that significantly contribute to one"s level of organizational knowledge. Engaging in various leadership activities over time. Trait approach: great leaders were born with the ability for leadership, failed to define a stable set of characteristics associated with effective leadership. Style approaches: identifies a range of general approaches leaders use to influence goal achievement, based on leaders assumptions about what motivates people to accomplish goals. Autocratic leader: make decisions with little influence from others. Democratic leaders: involve followers in decision making. Laissez-faire leader: non-leader, expects individuals to make their own decisions.