CCT324H5 Chapter Notes - Chapter 11: Extraversion And Introversion, Organizational Citizenship Behavior, Transactional Leadership

• School: UTM
• Department: Communication, Culture and Technology
• Course: CCT324H5
• Professor: Olga Tabunshchikova

Document Summary

Trait theories: are leaders different from others: trait theories of leadership theories that consider personal qualities and characteristics that differentiate leaders from nonleaders, extraversion, moderate assertiveness, conscientiousness, openness to experience, emotional intelligence (ei, empathy. Behavioural theories: do leaders behave in particular ways: behavioural theories of leadership theories that propose that specific behaviours differentiate leaders from nonleaders. The michigan studies relationships: employee-oriented leaders a leader who emphasizes interpersonal, production-oriented leader a leader who emphasizes the technical or task aspects of the job. Hersey and blanchard"s situational leadership: situational leadership (sl) a leadership theory that focuses on the readiness of followers, the extent to which followers are willing and able to accomplish a specific task. If followers are unable and unwilling: leader needs to give clear and specific directions. If followers are unable and willing: leader needs to display high task orientation and high relationship orientation. If followers are able and unwilling": leader needs to use a supportive and participative style.