EDS210H5 Chapter Notes - Chapter 7: Eye Contact, Expectancy Violations Theory, Polygraph
Document Summary
Nonverbal communication: behaviour other than written or spoken language that creates meaning for someone. Nonverbal messages are the primary way to communicate our feelings and attitudes. Nonverbal messages are usually more believable than verbal messages. How to tell if someone is lying: greater time lag in response to a question, reduced eye contact. Increased shifts in posture: unfilled pauses, less smiling, slower speech, higher pitch in voice, more deliberate pronunciation and articulation of words. A polygraph measures a person"s heart rate and breathing rate, as well as the electrical residence of the skin. Nonverbal messages work with verbal messages to create meaning. Nonverbal cues help us manage verbal messages: pointing when asking which way someone went. Nonverbal cues augment the emotional meaning of the verbal message. People respond to and adapt to others through nonverbal messages. We interpret their nonverbal messages to know how to react.
