MGM101H5 Chapter Notes - Chapter 1-3: Steve Ballmer, Human Capital, Canadian Imperial Bank Of Commerce

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

Ch-1 management : managers are responsible for making decisions under conditions of uncertainty about the allocation of scarce resources towards achieving the organization"s strategic objectives. Strategizing is the process of thinking through on a continual basis what strategies an organization should pursue to attain its goals. An important aspect of leading is developing employees. Types of managers: general managers are responsible for the overall performance of an organization or one of its major self- contained subunits or divisions. Functional managers lead a particular function or a subunit within a function. They are responsible for a task, activity, or operation such as accounting, marketing, sales, r&d, production, information technology, or logistics. Frontline managers manage employees who are themselves not managers. They are found at the lowest level of the management hierarchy: the principal general manager at the corporate level is the chief executive of cer (ceo), who leads the entire enterprise.