MGM101H5 Chapter Notes - Chapter 2: Lillian Moller Gilbreth, Frank Bunker Gilbreth Sr., Henri Fayol
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MGM101H5 Full Course Notes
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Chapter 2 the evolution of management theory. Evolution of modern management began in closing decades of 19th century, after industrial. Revolution (europe, canada, usa: small workshops run by skilled workers replaced by large factories, large factories had hundreds/thousands of unskilled employees to control machines. Many managers were technically skilled but unprepared for social problems that occur between people. Job specialization; the process by which a division of labour occurs as different employees specialize in different tasks over time (increases efficiency and leads to higher organizational performance) Scientific management; the systematic study of relationships between people and tasks. Frederick w. taylor known for defining for purpose of redesigning the work process to increase efficiency. Believed production process is more efficient if amount of time and effort each employee spent to produce unit of output could be reduced. Noted increased specialization and division of labour could increase efficiency. Followers of taylor (frank gilbreth & lillian gilbreth)
