MGM400H5 Chapter Notes -Job Satisfaction, Job Enrichment
Document Summary
=herzberg and his colleagues conducted a survey of 200 engineers and accountants representing a cross-section of pittsburgh industry. They were asked to remember times when they felt exceptionally good about their jobs. The investigators probed for the reasons why they felt as they did, asking for a description of the sequence of events which gave that feeling. The questions were then repeated for sequences of events which made them feel exceptionally bad about their jobs. The responses were then classi ed by topic in order to determine what type of events led to job satisfaction and job dissatisfaction. The major finding of the study was that the events that led to satisfaction were of quite a different kind from those that led to dissasitsfaction. 5 factors stood out as strong determinants of job satisfaction: achievement, recognition, the attraction of the work itself, responsibility, and advancement.
