SOC100H5 Chapter Notes - Chapter 4: Arlie Russell Hochschild, Ingroups And Outgroups, Barry Wellman
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SOC100H5 Full Course Notes
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Social interaction involves people communicating face to face or via computer, it is structured around norms, roles, and statuses. Sociologist arlie russell hochschild is a leading figure in the study of emotion management (act of obey feeling rules and responding appropriately to situations). Emotion labour: emotion management that many do during their jobs. People learn norms by taking the role of others. We often distinguish from are public roles and our true selves (goffman"s dramaturgical analysis). Thus there is no single self, just the ensemble of roles we play in various social context. Role distancing: just going through the motions and we lack serious commitment to a role. Humans are better translators than computers because computers find it hard to make sense of the social and cultural context in which language is used. The face alone is capable of more than 1000 distinct expressions. Facial expressions of six emotions are similar across cultures: happy, sad angry, disgust, fear, and surprise.
