SOC446H5 Chapter Notes - Chapter 3: Polyethylene, Accordion Effect, Blue-Collar Worker
Document Summary
Chapter 3, looks at the everyday occupational structural support for fiddling which can be derived from the social context of service". The fiddle in practice: secondary adjustment and salesmanship. Occurs when the roundsman"s main contact is with the customer: performance: when the roundsmen meet the customers it is as though they are putting on a performance. Servers have two types of knowledge: regional knowledge: due to extended contact with service. Where the roundsman would unconcernedly pick up the loaf lying on the ground, the customer would recoil with horror at such dirt". Isological: the grasping of the associative total of signifiers and signifieds which constitute the meaning in an indifferentiable way. A crucial stage in the development of cynicism is the discovery by roundsmen that fiction is not only more reasonable and palatable, but also more believable than the truth. Service is understood as drama by servers in two ways.
