MGAC70H3 Chapter Notes - Chapter 1: Barcode Reader, Flash Memory
10 Oct 2011
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Document Summary
Upward information flows describe the current state of the organization based on its daily transactions. Along the way, the information takes on a finer level of granularity. At lower organization levels, information exhibits fine granularity because people need to work with information in greater detail. At the upper organizational levels, information becomes coarser because it is summarized or aggregated in some way: downward. Strategies, goals, and directives that originate at a higher level are passed to lower levels in downward information flows. The upper level of an organization develops strategies; the middle levels of an organization convert them into tactics; and the lower levels of an organization deal with the operational details: horizontal. Information flows horizontally between functional business units and work teams. The goal here is to eliminate the old dilemma of the right hand not knowing what the left hand is doing .
