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Textbook Notes for Management (MGH) at University of Toronto Scarborough

MGHB12 Chapter 7: training

The scope of training Training often used casually to describe any effort initiated by an organization to foster learning among its members Training is more narrowly focussed and oriented towards the short term. Developmen...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12 Chapter 6: selection

Cognitive ability Test    measures mental capabilities such as general intelligence verbal fluency, numerical ability, and  reasoning ability.     the validity of these tests simply reflect her connection to general intel...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12 Chapter 8: performance appraisal

Performance management systems Performance mangement: the process of creating a work environment in which people can perform to the best of their abilities Performance appraisals: the result of an annual or biannual proces...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12H3 Chapter Notes - Chapter 4: Performance Appraisal, Job Analysis

Relationship of job requirements and HRM functions Job: a group of related activities and duties. Jobs should consist of units of work that are similar and related. Clear and distinct from other jobs to minimize misunder...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12H3 Chapter Notes - Chapter 3: Equal Pay For Equal Work, Bc Hydro, Human Rights Commission

Chapter 3 notes : Equity and diversity in human resource management Employment Equity: Employment equity: the employment of individuals in a fair and non-biased manner Equity: justice based on the concepts of ethics and f...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12H3 Chapter Notes - Chapter 1: Behavioural Sciences, Job Sharing, Job Security

Chapter 1 – the world of human resources management Why study human resources management? “Great business plans and products and services can be easily be copied by your competitors, great personal cannot.” Human resou...

Management (MGH)
MGHB12H3
John Trougakos
MGHB12H3 Chapter Notes - Chapter 1: Strategic Management, Human Capital, Parental Leave

MGHB12Week 1Chapter 1 The World of Human Resources ManagementHuman Resources Management the process of managing human talent to achieve an organizations objectives also known as human capital talent management and intellec...

Management (MGH)
MGHB12H3
Sujay Vardhmane
MGHB02H3 Chapter Notes - Chapter 12: Percentile

Ch12 Capacity to influence others who are in an independent statePower The Bases of Individual PowerLegitimate PowerComes from persons position in the organization authorityReward PowerFrom ability to provide ve outcomes a...

Management (MGH)
MGHB02H3
Xuefeng Liu
MGHB02H3 Chapter Notes - Chapter 10: Performance Appraisal, Nonverbal Communication, Organizational Communication

Ch10CommunicationProcess by which information is exchanged between and sender and receiverEffective Communicationwhen the right people receive the right information in a timely matterBasics of Organizational CommunicationC...

Management (MGH)
MGHB02H3
Xuefeng Liu
MGHB02H3 Chapter Notes - Chapter 8: Role Conflict, Social Influence, Social Integration

Ch8Social Influence in OrganizationsInformation DependenceRely on others for information about how you think feel and actSocial Information Processing TheoryInformation from others is used to develop expectations and inter...

Management (MGH)
MGHB02H3
Xuefeng Liu
MGHB02H3 Chapter Notes - Chapter 12: Organizational Identification, Organizational Commitment, Enes Kanter

Organizational Behaviour – Chapter 12 – Power, Politics, and Ethics What is Power? • Power – The capacity to influence others who are in a state of dependence • Power is...

Management (MGH)
MGHB02H3
Pascal Riendeau
MGHB02H3 Chapter Notes - Chapter 8: Organizational Identification, Job Satisfaction, Organizational Commitment

Organizational Behaviour – Chapter 8 – Social Influence, Socialization, and Organizational Culture Social Influence in Organizations Information Dependence and Effect Dependence • Information Depende...

Management (MGH)
MGHB02H3
Pascal Riendeau
MGHB02H3 Chapter Notes - Chapter 4: Total Quality Management, Job Satisfaction, Minsk National Airport

Organizational Behaviour – Chapter 4 – Values Attitudes and Work Behaviour Values • Values – A broad tendency to prefer certain states of affairs over others • Preference means t...

Management (MGH)
MGHB02H3
Pascal Riendeau
MGHB02H3 Chapter Notes - Chapter 6: Profit Sharing, Job Performance, Motivation

Organizational Behaviour – Chapter 6 – Motivation in Practice Money as a Motivator • Linking pay to performance on production jobs ->Prototype is Piece Rate • Piece R...

Management (MGH)
MGHB02H3
Pascal Riendeau
MGHB02H3 Chapter Notes - Chapter 7: Role Conflict, Organizational Commitment, Job Performance

Organizational Behaviour – Chapter 7 Groups and Teamwork What is a Group? • Group – Two or more people interacting independently to achieve a common goal • Interaction sugges...

Management (MGH)
MGHB02H3
Pascal Riendeau

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