MDSA01H3 Chapter Notes - Chapter 3: Personalization, Organizational Culture, Enculturation
Document Summary
Organizations a system or network of ordered relationships and coordinated activities directed toward specific goals. Agenda setting - the belief that the news media do not influence what people think so much as they influence what people think about. Structure - describes the underlying framework that shapes an organization over time, and includes three key elements: hierarchy, differentiation and specialization, and formalization. Process - denotes the actual substance erected upon that framework. Communicative practices - how those practices create and maintain a particular type of organizational culture. Performance are expressive displays that carry symbolic significance in a particular context. Important types of organizational performances are: rituals, sociality, politics and enculturation. Narratives - stories are a ubiquitous feature of organizations, and the stories members tell about their workplace experiences are another way to evaluate the endless (re)creation of an organization"s culture.