Textbook Notes (363,019)
Canada (158,147)
MDSA01H3 (310)
Ted Petit (82)
Chapter 3

MDSA01 – Chapter 3: Organizational Analysis

7 Pages
Unlock Document

University of Toronto Scarborough
Media Studies
Ted Petit

MDSA01 Week 3 Readings Chapter 3: Organizational Analysis Media scholars employing an Organizational perspective seek to understand why media organizations, a specific medium, or the mass media institution produces the kinds of content it does Organizational Theory: an Overview Work is a central feature in our lives. Our work lives are defined by whom we work with and for. Employers and employees comprise organizations- a system (network) of ordered relationships and coordinated activities directed toward specific goals. Organizations have two basic dimensions: structure and process Structure describes the underlying framework that shapes an organization over time It also includes three key elements: o Hierarchy- specific arrangement of job roles and positions based upon authority (have the power to make some decisions and create/maintain central power) o differentiation and specialization accnts for the division of companies into units, departments, and positions (this requires skills and training); this leads to positions filled by professionals- individuals who possess expertise in a particular area or field that allows them to accomplish the distinctive tasks of their position) o formalization the degree to which specific practices must conform to accepted organizational and professional conventions. Process reflects the actual substance built upon that framework Structure and process could be thought of as container and contained o Although the container has shape and form, its contents can vary greatly; contents are always shaped and thus constrained to some extent by the container o While ever member engages in unique bhrs and actions (PROCESS) these bhrs and actions are always constrained by hierarchy, differentiation, specialization and formalization (STRUCTURE) Assessing Communicative Practices organizational culture: the set(s) of norms and customs, artifacts and events, values and assumptions that emerge as a consequence of organizational members. Five ways to study an organizations culture: 1. Performance a. Performances are expressive displays that carry symbolic significance in a particular context. i. Four important types of organizational performance: 1. Ritual- personal or organizational bhrs that members engage in on a regular or routine basis i.e. drinking coffee every morning will go over the agenda. This is aka trademark performances bc they are strongly associated w. particular members. Organizational rituals are attending weekly faculty meetings ~ involve routine bhrs that are necessitated by the workplace environment. This can be revealing about organizations culture. 2. Sociality- refers to the codes of etiquette that are enacted with regard to friendliness, small talk, joking and privacy within an organization 3. Politics- performed differently in every organization and influence the type and degree of independence, negotiating and coalition building that are acceptable 4. Enculuration emphasize those communicative performances wherein the newcomer learns the social knowledge and skills of the culture2. Narratives a. Stories members tell about their workplace experiences. They are inherently selective, what does and does not get storied speaks to an organizational values and norms. They can be classified s personal, collegial or corporate. 3. Textual a. Via written or electronic documents such as company bylaws, policy manuals, procedure handbooks, office memos, newsletters, reports etc b. This is to explicitly identify what are considered to be acceptable and unacceptable actions and activities in the organization c. They tend to represent and reinforce managerial perspectives d. One way of understanding an organizations culture is by examining the differences and similarities bw formal and informal texts 4. Management a. This approach considers how organizational culture developed and directed by managers for the purpose of improving operating efficiencies, enhancing the bottom line, or creating satisfied customers b. Drawing upon Marxist principles concerning the influence of economic imperatives on corporate culture, for instance, scholars might examine how specific management structures and practices influence both the character of products produced and the quality of employees lives 5. Technology a. IT is vital to the everyday operation, from network communications, to data storage and retrieval. b. It has also altered the skills required to perform some jobs Organizational cultures and professional cultures are not the same thing. Whereas an organizational culture is always unique to a specific organization and its practices,
More Less

Related notes for MDSA01H3

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.