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MGHB02H3 Chapter Notes - Chapter 8: Conflict Resolution, Organizational Culture, Onboarding

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peachsea-lion187

5 May 2011

School

Department

Management (MGH)

Course

Professor

Julie Mc Carthy

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Document Summary

Groups exert influence over the attitudes and behaviour of their individual members. We fre- quently depend on others for information about the adequacy and appropriateness of our behav- iour, thoughts and feelings. Information dependency: reliance on others for information about how to think, feel and act. The consequence of information and effect dependence is the tendency for group members to con- form to the social norms that have been established by the group. Motives for social conformity: compliance - occurs because a member wishes to acquire rewards from the group and avoid punishment, identification - some individuals conform because they find other supporters of the norm attrac- tive. Conformity occurs because it is seen as right, not because it achieves rewards, avoids punishment or pleases others. A compliant individual is necessarily doing something that is contrary to the way he or she thinks or feels. www. notesolution. com.

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Related Questions

Leadership is best defined as ________.

A. The ability to merely project one's abilities in the lack of actual accomplishments

B. The ability to reduce the dependence of team members on each other

C. The ability to induce the team members to focus on individual goals rather than collective goals

D. The ability to influence a group toward the achievement of a vision or set of goals

E. The ability to use factors like training and experience to reduce dependence on formal leadership

Which of the following best defines organizational behavior?

A) It involves the study of groups of people coming together for collective bargaining.

B) It involves the study of what people do in a company and how it affects the company's output.

C) It involves analyzing different people in an industry with independent profit-centered motives.

D) It involves developing exclusively the knowledge of managers and senior-level employees.

E) It is a field that is not influenced by factors in the external world.

Which of the following differentiates between formal and informal groups?

A) The timeline of reference for formal groups is greater than that for informal groups.

B) The impact of formal groups on organizational performance is lesser than that of informal groups.

C) Formal groups pursue the goal of social contact, while informal groups have definite organizational goals to attain.

D) Formal groups are typically smaller in size when compared to informal groups.

E) Formal groups involve clearly defined tasks and roles, while informal groups are neither formally structured nor organizationally determined.