MGHB02H3 Chapter Notes - Chapter 8: Conflict Resolution, Organizational Culture, Onboarding
Document Summary
Groups exert influence over the attitudes and behaviour of their individual members. We fre- quently depend on others for information about the adequacy and appropriateness of our behav- iour, thoughts and feelings. Information dependency: reliance on others for information about how to think, feel and act. The consequence of information and effect dependence is the tendency for group members to con- form to the social norms that have been established by the group. Motives for social conformity: compliance - occurs because a member wishes to acquire rewards from the group and avoid punishment, identification - some individuals conform because they find other supporters of the norm attrac- tive. Conformity occurs because it is seen as right, not because it achieves rewards, avoids punishment or pleases others. A compliant individual is necessarily doing something that is contrary to the way he or she thinks or feels. www. notesolution. com.