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MGHB02H3 (269)
Chapter 12

Ch. 12 Notes

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Management (MGH)
Julie Mc Carthy

May 5, 2011 5:09 PM W9:Ch.12 WhatisPower? Power: The capacity to influence others who are in a state of dependence Power can be found in the position that you occupy in the organization or the resources that you are able to command. If other organizational members do not respect your position or value the resources you command, they will not be dependent on you, and you will lack the power to influence them. Legitimate Power: Power derived from persons position or job in an organization It constitutes the organizations judgement about who is formally permitted to influence whom, and it is often called authority Organizations differ greatly in the extent to which they emphasize and reinforce legiti- mate power (e.g., the military, which has many levels of command, differentiating uni- forms and salutes, all designed to emphasize legitimate power. On the other hand, the academic hierarchy of universities tends to downplay differences in the legitimate power of lecturers, professors, chairpeople and deans) Reward Power: Power derived from the ability to provide positive outcomes and prevent negative outcomes. Reward power often backs up legitimate power. That is, managers are given the chance to recommend raises, do performance evaluations and assign preferred tasks to employees. Coercive Power: Power derived from the use of punishment and threat. It is often a support for legitimate power. Managers might be permitted to dock pay, assign unfavourable tasks or block promotions. This type of power is generally ineffective and can provoke considerable employee resistance. Reference Power: Power derived from being well liked by others. It is not surprising that people we like readily influence us. We are prone to consider their points of view, ignore their failures, seek their approval and use them as role models. www.notesolution.com
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