Textbook Notes (362,734)
Canada (158,032)
MGHB02H3 (268)
Chapter 12


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University of Toronto Scarborough
Management (MGH)
Samantha Montes

Chapter 12- Power, Politics and Ethics I. What Is Power? Power-the capacity to influence others who are in a state of dependence does not necessarily imply that a poor relationship exists between the power holder and the target, as most friendships involve reciprocal influence processes. Power can flow in any direction in an organization, although members at higher levels typically have more power. Power is a broad concept that applies to individuals as well as to groups II. The Bases of Individual Power Power can be found in the position that you occupy in the organization or the resources that you are able to command Legitimate power is dependent on ones position or job The other bases (reward, coercion, referent, and expert power) involve the control of important resources. A. Legitimate Power Legitimate power-derives from a persons position or job in the organization constitutes the organizations judgment about who is formally permitted to influence whom, and it is often called authority As we move up the organizations hierarchy, we find that members possess more and more legitimate power Organizational equals (all VPs) have equal legitimate power; but some are more likely to evoke their power than others Ie. Military have many levels of command to emphasize legitimate power, but uni profs do not use their powers that much, and downplay their power Legitimate power works bc ppl have been socialized to accept its influence Legitimate power works because people have been socialized to accept its influence Even across various cultures, employees cite legitimate power as a major reason for following their bosss directions. B. Reward Power Reward power-exists when the power holder can exert influence by providing positive outcomes and preventing negative outcomes It corresponds to the concept of positive reinforcement It is often used to back up legitimate power Managers are given chances to recommend raises, do performance evaluations and assign preferred tasks to employees C. Coercive Power Coercive power -available when the power holder can exert influence by the use of punishment and threat A support for legitimate power Although it too is employed as a support for legitimate power, its use by managers is generally ineffective and can provoke employee resistancelike punishment 1 www.notesolution.com
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