Textbook Notes (362,767)
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MGHB02H3 (268)
Chapter 12

Chapter 12 Notes

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University of Toronto Scarborough
Management (MGH)
Julie Mc Carthy

Chapter 12 Power, Politics, and Ethics Notes What is Power? power the capacity to influence others who are in a state of dependence first, notice that power is the capacity to influence the behaviour of others second, fact that target of power is dependent on power holder does not imply that poor relationship exists between two third, power can flow in an direction in an organization finally, power is a broad concept that applies to both individuals and groups The Bases of Individual Power Legitimate Power legitimate power power derived from a persons position or job in an organization it constitutes the organizations judgment about who is formally permitted to influence whom, and it is often called authority in theory, organizational equals have equal legitimate power organizations differ greatly in the extent to which they emphasize and reinforce legitimate power when legitimate power works, it often does so because people have been socialized to accept its influence Reward Power reward power power derived from the ability to provide positive outcomes and prevent negative outcomes reward power often backs up legitimate power; that is, managers are given the chance to recommend raises, do performance evaluations, and assign preferred tasks to employees Coercive Power coercive power power derived from the use of punishment and threat it is a support for legitimate power; managers might be permitted to dock pay, assign unfavourable tasks, or block promotions of course, coercive power is not perfectly correlated with legitimate power Referent Power referent power power derived from being well liked by others referent power is especially potent for 2 reasons(1) it stems from identification with the power holder; and (2) anyone in the organization may be well liked, irrespective of his or her other bases of power interpersonal relations permit influence to extend across firm, outside channels of legitimate authority, reward, and coercion Expert Power expert power power derived from having special information or expertise that is valued by an organization the more crucial and unusual this expertise, the greater is
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