MGHB02H3 Chapter Notes - Chapter 2: Job Satisfaction, Job Performance, Positive Affectivity
Document Summary
Personality: psychological characteristics that influences the way an individual interacts with his or her environment. Dispositional approach individuals possess stable traits or characteristics that influence their attitudes and behaviour. Situational approach reward and punishment influence people"s feeling, attitudes, and behaviour. Interactionist approach to predict and understand ob when an individual"s personality is known. Extraversion sociable, talkative vs withdrawn, shy. Emotional stability stable, confident vs depressed, anxious. Agreeableness tolerant, cooperative vs cold, rude. Conscientiousness dependable, responsible vs careless, impulsive. Openness to experience curious, original vs dull, unimaginative. Related to retention and attendance at work. Antidote for counterproductive behaviour (theft, absenteeism, disciplinary problems) Related to work innovation, job satisfaction, job search, career success. Locus of control: a set of beliefs about whether one"s behaviour is controlled mainly by internal or external forces. Self monitoring: the extent to which people observe and regulate how they appear and behave in social settings and relationships. Gravitates toward jobs that require role playing and self-presentation.
