MGHB02H3 Chapter Notes - Chapter 13: Negotiation, Organizational Conflict, In-Group Favoritism
Document Summary
Interpersonal conflict: when one person, group or organizational subunit frustrates the goal attainment of another. Group identification and intergroup bias: work group attendance record is superior than occupation, based on personal character tics, job function, job level. Interdependence: accomplish individuals" own goal, necessitates interactions between the parties to coordinate with their interest. Interdependence implies that each party has some power over the other. Differences in power, status, and culture: power treat supervisors with hostility, status reversal of usual lines of influence, culture clash in beliefs and values. Ambiguity: ambiguous goals, jurisdictions, performance criteria. Scarce resources: limited budget money, secretarial support, lab space. Conceal info from each other or pass on. One"s position is boosted when opposite part is negatively stereotyped. Aggressive people who are skilled in engaging in conflicts leaders. Avoiding: low assertiveness of one"s own interests and low cooperation with the other party. Accommodating: one cooperates with the other party while not asserting one"s own interest.
