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Management (MGH)
Xuefeng Liu

CH.1 Notes Organization Social invention for accomplishing common goals through group effort Social invention - Their essential characteristic is the coordinated presence of people - Field of OB is about understanding people and managing them to work effectively Goal accomplishment - Virtually all organization have survival as a goal - The field of OB is concerned with how organization can survive and adapt to changes Group effort - Organizations depend on interaction and coordination among people to accomplish their goals - The field of OB is concerned with how to get people to practice effective teamwork Organizational behavior The attitudes and behaviors of individuals and groups in organizations - We study these attitudes and behaviors and provide insight about effectively managing and changing them - Also studies how organizations can be structured more effectively and how events in their external environments affect organizations. - How does the culture of an organization play its role - How do employees learn and what is the role of training and career planning? - How do we motivate employees? - How should manager communicate to employees? Goals of organizational behavior Predicting OB - Predicting when or what will happen Explaining OB - OB is especially interested in determining why people are more or less motivated, satisfied, or prone to resign. Managing OB - Management is defined as the art of getting things accomplished in organizations through others - Managers acquire, allocate, and utilize physical and human resources to accomplish goals - If behavior can be predicted and explained, it can often be controlled or managed Early prescriptions concerning management The classical view and bureaucracy Classical viewpoint- an early prescription on management that advocated high specialization of labor, intensive coordination and centralization decision making - To maintain control, then classical view suggested that managers have fairly few workers, except for lower-level jobs - Frederick Taylor founded scientific management system for using research to determine the optimum degree of specialization and standardization of work task - Later turned into bureaucracy Max Weber’s ideal type of organization that included a strict chain of command, detailed rules, high specialization, centralized power, and selection and promotion based on technical competence - Seen as being able to standardize behavior in organizations and provide workers with security and sense of purpose The human relations movement and a critique of bureaucracy - Began with Hawthorne studies research that illustrated how psychological and social processes affect productivity and work adjustment (more/less light)
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