Chapter 5 - Theories of Work Motivation

8 Pages
Unlock Document

University of Toronto Scarborough
Management (MGH)
Joanna Heathcote

Chapter 5Theories of Work Motivation What is MotivationMotivationthe extent to which persistent effort is directed toward a goalCharacteristics of motivationeffort persistence direction goalsEffortstrength of the persons workrelated behaviorPersistencethe persistence in applying their effort in their jobsDirectiondirection of persons workrelated behaviour in which it benefits the org quality of a persons workGoalmotivation towards goalobjective which it is directedExtrinsic and Intrinsic MotivationIntrinsic motivationmotivation that stems from the direct relationship between the worker and the task it is usually selfapplied iefeelings of achievement challengeExtrinsic motivationmotivation that stems from the work environment external to the task it is usually applied by others ie pay benefitsWhen extrinsic rewards depend on performance then the motivating potential of intrinsic rewards decreases makes individuals feel less competent and less I control of their own behavior believe that their performance is controlled by the environment and that they perform well only bc of moneyNegative effect of extrinsic rewards on intrinsic motivation occurs under very limited conditions easily avoidableMotivation and PerformancePerformancethe extent to which an organizational member contributes to achieving the objectives of the organizationGeneral Cognitive Ability intelligencemental abilitya form of intelligence a persons basic information processing capacities and cognitive resourcesUsually measured by number of specific aptitude tests Predicts learning and training success and job performance in all kinds of jobsEmotional Intelligencethe ability to understand and manage ones own and others feelings and emotionsEI model by Peter Salovey and John Mayer1 the perceptions of emotionsability to perceive emotions and to accurately identify ones own emotions and the emotions of others2 the integration and assimilation of emotionsability to use and assimilate emotions and emotional experiences to guide and facilitate ones thinking and reasoning being able to use emotions in functional ways and to shift ones emotions and generate new emotions that can help one see things in different ways3 Knowledge and understanding of emotionsbeing able to understand emotional info the determinants and consequences of emotions and how emotions evolve and change over time4 Management of emotionsability to manage ones own and others feelings and emotions as well as emotional relationships highest level of EI able to regulate adjust and change his or her emotions and others to suit the situationMotivation is hard to use to predict job performanceHigh motivation will not result in high performance if employees have low general cognitive ability and EI do not understand job encounter some unavoidable obstacles over which they have no controlMotivation depends on personality general cognitive ability task understanding emotional intelligence and chance all these factors determines performance1
More Less

Related notes for MGHB02H3

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.