MGHB02H3 Chapter : Prof. Julie McCarthy
Document Summary
group: two or more people interacting interdependently to achieve a common goal. ---the interaction need not be face to face, and it need not be verbal. ---interdependence: group members rely to each other to accomplish goals. Group memberships: group exerts influence on us (social mechanism); we are able to exert influence on others. formal work groups: groups that are established by organizations to facilitate the achievement of organizational goals. ---most common formal group: a manager and the employees who report to the manager. (hierarchy) ---task forces: temporary groups that meet to achieve particular goals. ---committees: permanent groups that handle recurrent assignments outside the usual work group structure. informal groups: groups that emerge naturally in response to the common interests of organizational members: group development: ---forming: the situation is ambiguous, members are aware of their dependency on each other. ---storming: problems happen earlier, then sorting out roles and responsibilities. ---performing: the group devotes its energies toward task accomplishment.