MGHB02H3 Chapter Notes - Chapter 8: Organizational Commitment, W. M. Keck Observatory, Job Satisfaction
Document Summary
Information dependence and effect dependence (2 forms of social dependence) Information dependence: reliance on others for info about how to think, feel, and act. Effect dependence: reliance on others due to their capacity to provide rewards and punishments. Consequence of info and effect dependence is tendency for group members to conform to social norms that have been established by the group. Group members are dependent -> oriented toward enforcing group norms. Compliance: conformity to a social norm prompted by the desire to acquire rewards or avoid punishment. Adjusts behaviours, but does not subscribe to beliefs, values, attitudes that underlie the norm. Convicts conform to formal prison norms out of compliance. Identification: conformity to a social norm prompted by perceptions that those who promote the norm are attractive or similar to oneself. Person sees their self as similar to other organizational members and relies on them for info.