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Chapter 7

Chapter 7 - Groups and Teamwork.pdf

9 Pages
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Department
Management (MGH)
Course Code
MGHB02H3
Professor
All Prof.

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Description
Chapter 7Groups and TeamworkWhat is a GroupGroup Two or more people interacting interdependently to achieve a common goalInteraction is the most basic aspect of the group and members are interdependent on one another Group membership is important because groups 1 exert influencesocial mechanisms by which we acquire many beliefs values attitudes and behaviours 2 provide a context in which we are able to exert influence on others Formal Work Groups Groups that are established by organizations to facilitate the achievement of organizational goals Most common typemanager and employees who report to manager Other types of formal work groups o Task Forces temporary groups that meet to achieve particular goals or to solve particular problems such as suggesting productivity improvements o Committees usually permanent handle recurrent assignments outside the usual work group structures Informal Groups Groups that emerge naturally in response to the common interests of the organizational members Membership often cuts across formal groups Can either help or hurt the organization depending on their norms for behaviour Group Development Typical Stages of Group DevelopmentStages of Group Development Forming Members try to orient themselves by testing the waters This situation is often ambiguous and members are aware of their dependency on each otherStorming Conflict often emerges as members determine whether they will go along with the way the group is developing Issues with sorting out roles and responsibilities Norming Members resolve issues and develop social consensus Compromise is necessary Interdependence is reorganized norms are agreed to and group becomes more cohesive Information and opinions flow freelyPerforming Energy is devoted toward task accomplishment Achievement creativity and mutual assistance are prominent themes of this stageAdjourning Rites and rituals that affirm the groups previous successful development are common Members often exhibit emotional support for each other
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