MGHB02H3 Chapter Notes - Chapter 12: Substance Abuse, Whistleblower
Document Summary
Power: the capacity to influence others who are in a state of dependence. It can flow in any direction in an organization. Power can be found in the position that you occupy in the organization or the resources that you are able to command. Legitimate power: power derived from a person"s position or job in an organization. It works often because people have been socialized to accept its influence. Reward power: power derived from the ability to provide positive outcomes and prevent negative outcomes. Coercive power: power derived from the use of punishment or threat. Generally ineffective and can provoke considerable employee resistance. Referent power: power derived from being well liked by others. Deeper and truer base of power than reward or coercion. Stems from identification with the power holder. Anyone can have it; it is available to everyone in the organization. Expert power: power derived from having special information or expertise that is valued by an organization.
