Textbook Notes (368,012)
Canada (161,561)
MGHB02H3 (269)
Chapter 7

Chapter 7 Notes-Groups and Teamwork

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Management (MGH)
Samantha Montes

Chapter 7: Groups and Teamwork Group: Two or more people interacting interdependently to achieve a common goal. Group memberships are very important because they exert tremendous influence on us and they provide a context in which we are able to exert influence on others. Formal work groups: Groups that are established by organizations to facilitate the achievement of organizational goals. Managers and hisher subordinate are the most common work group. Other types include task forces and committees. Task forces are temporary groups that meet to achieve particular goals or to solve particular problems. Committees are usually permanent groups that handle recurrent assignments outside the usual work group structures. Informal groups: Groups that emerge naturally in response to the common interests of organizational members. Typical Stages of Group Development Forming: Group members try to orient themselves by testing the waters. Purpose, members personality, whywhat are we doing here? The situation is often ambiguous, and members are aware of their dependency on each other. Storming: At this second stage, conflict often emerges. Confrontation and criticism occur as members determine whether they will go along with the way the group is developing. Sorting out roles and responsibilities is often the issue here. Problems are more likely to happen earlier, rather than later, in group development. Norming: At this stage, members resolve the issues that provoked the storming, and they develop social consensus. Compromise is often necessary. Interdependence is recognized, norms are agreed to, and the group becomes more cohesive. Information and opinions flow freely. Performing: With its social structure sorted out, the group devotes its energies toward task accomplishment. Achievement, creativity, and mutual assistance are prominent themes of this stage. Adjourning: Groups disperse during this stage. Some has a specific life span and some disband due to corporate layoffs. Rites and rituals that affirm the groups successful development are common. Members often exhibit emotional support for each other. Members often exhibit emotional support for each other. Not all groups go through these stages of development. Well-acquainted task forces and committees can bypass these stages when they have a new problem to work out. Also, some organizational settings are so structured that storming and norming are unnecessary for even strangers to join together in a team. Eg. Airline cabin crews. Punctuated Equilibrium Model: A model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions and a rush to task completion. Phase 1: Begins with first meeting and continues until midpoint of group existence. Crucial for setting the agenda for what will happen in the remainder of www.notesolution.com
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