Textbook Notes (363,339)
Canada (158,340)
MGHB02H3 (268)
Chapter 7

Chapter 7 Groups and Teamwork

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University of Toronto Scarborough
Management (MGH)
Julie Mc Carthy

MGTB29 Chapter 7 Groups and Teamwork W HAT IS AG ROUP P.226-227 Group: two or more ppl interacting interdependently to achieve a common goal - interaction most basic aspect - can telecommute, not face to face or verbal - interdependence means members rely on each other to some degree to accomplish goals Important for 2 reasons: 1. Groups exert influence on us (attitudes, beliefs, values) 2. We exert influence on others Formal work groups: groups established by organizations to facilitate achievement of organizational goals - hierarchy of most organizations is series of formal interlocked work groups Other types of formal work groups: 1. Task force 2. Commitees Task force temporary groups that meet to achieve particular goals or solve particular problems Committees permanent groups that handle recurrent assignments outside usual work group structures Informal groups: groups that emerge naturally in response to common interests of organizational members - seldom sanctioned, cutting across formal groups G ROUP D EVELOPMENT P .227-229 Typical Stages of Group Development 1. Forming testing the waters (purpose, what others are like, what we doing here) 2. Storming conflict, confrontation, criticism occurs; members determine if go along with way group developing; sorting out roles and responsibilities issue here www.notesolution.com
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