Textbook Notes - Chapter 2

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Management (MGH)
Joanna Heathcote

MGTB27 01 Week 2 Chapter 2 Personality and Learning (pg. 38 64) - 7J,3L],9L438702,L3.42509L9L;0L394,87,5LO.K,3JL3J03;L7432039-K,;L3J continuous learning from employees What is Personality? - Personality is the relatively stable set of psychological characteristics that influences the way an individual interacts with hisher environment & how heshe feelsthinksbehaves - Personality consists of genetics and long-term learning history Personality and Organizational Behaviour - Dispositional Approach focus on individual disposition and personality o According to this approach, individuals are predisposed to behave in certain ways o Initially thought that personality was an important factor in many areas of O.B. including motivation, attitudes, performance and leadership o After WWII, personality tests were used for the selection of military personnel o 1950s60s, personality tests were popular in business organizations - Situational Approach focused on work environment that might predict and explain O.B. o Characteristics of the organizational setting such as rewards and punishment L31O:03.05045O08100OL3J8,99L9:08,3-0K,;L4:7 - Interactionist Approach O.B. is the function of both dispositions and situation o Over the years, arguments erupted about which approach was correct which 708:O90L39K0507843-8L9:,9L430-,90 o The interactionist approach says that both approaches should be considered in 470794:30789,3 0 J N34Z,3L3L;L:,O8507843,OL9,39K08099L3JL3 which heshe works) o Extent to ZKL.K507843,OL9L31O:03.085045O08,99L9:08,3-0K,;L4:705038 on the situation Weak: not always clear how a person should behave (e.g. new volunteer community; personality has the most impact in weak situations) Strong: clear expectations for appropriate behaviour (e.g. military operations; personality tends to have less impact) - Most important implication of the interactionist perspective is fit: putting the right person in the right job, group, or organization and exposing different employees to different management styles - The Five-,.94740O47LJ-L;0574;L08,17,20Z47N147.O,88L1L3J507843,OL9 characteristics into five general dimensions The Five-Factor Model of Personality - %K0LJL;0L2038L438,70N34Z3,89K0L;0-Factor Model (FFM) o Extraversion Extent to which a person is outgoing versus shy Important for jobs that require a lot of interpersonal interaction (e.g. sales) High: enjoy social situations, sociable, outgoing, energetic, joyful Low: introverts avoid being sociable, outgoing, energetic, assertive o Emotional StabilityNeuroticism Degree to which a person has appropriate emotional control www.notesolution.com
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