Textbook Notes (363,147)
Canada (158,221)
MGTA01H3 (583)
Chapter 10

Chapter 10 Notes

7 Pages
Unlock Document

University of Toronto Scarborough
Management (MGT)
Chris Bovaird

Chapter 10 Notes: Motivating and Leading Employees Psychological Contracts in Organizations Psychological contract: The set of expectation held by an employee concerning what he or she will contribute to an organization and what the organization will provide the employee (inducements) in return. Inequity in contract, both parties may seek changes Human relations: Interactions between employers and employees and their attitudes toward one another Effective psychological contracts = satisfied and motivated workers The Importance of Job Satisfaction and Morale Job Satisfaction: The pleasure of feeling of accomplishment employees derive from performing their jobs well Morale: The generally positive or negative mental attitude of employees toward their work and workplace. Reflects the degree to which they perceive that their needs are being met by the jobs Determined by job satisfaction such as pay, benefits, co-workers, promotion chance etc Why BusinessesNeed Satisfied Employees? Committed to work and organization Willing to work hard and make useful contributions Few grievances, less likely to engage in negative behaviours More likely to come to work and remain in the organization Low morale may result in high turnover (% of an organizations workforce that leaves and must be replaced) Negative consequences: vacancies, disruption in production, decreased productivity etc Motivation in the Workplace Motivation: The set of forces that causes people to behave in certain ways 3 major theories about motivation Classical theory and scientific management Behaviour theory Contemporary motivation theories Classical theory and scientific management Classical Theory of motivation: A theory of motivation that presumes that workers are motivated almost solely by money The Principles of Scientific Management by Frederick Taylor Page 1 www.notesolution.com
More Less

Related notes for MGTA01H3

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.