Textbook Notes (369,133)
Canada (162,403)
MGTA01H3 (583)
Chapter 9

Chapter 9 lecture notes.docx

3 Pages

Management (MGT)
Course Code
Chris Bovaird

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Chapter 9 .ppt / 01 Laurence, Hugh MGTA03, Lec. 03 Human Relations o People in the firm o What are the human relations functions? o Job analysis  Job description  Description of the tasks  Working conditions and requirements  Tools, materials and equipment needed  Job specification  Skills, abilities required for the job  Credentials required for application o Staffing  Once we know what the jobs are, we can look for the staff to fill them  Internal staffing – find new staff from within  Employees familiar with environment  Employees are known quantity  Hiring within creates better morale  Entitlement issues for some staff  External staffing – hiring new employees  Hire for existing experience  New perspectives and skills brought in  Very time – consuming and expensive to gather a pool of suitable candidates and review the applications  Difficult to assess external hires in the short time available  Selecting new hires  Application forms listing key information  Sometimes testing for skills  Interviews to assess new hires, give out information  Assessment and decisions to hire o Staff development and evaluation  Developing human resources  Orientation  Job training o Training through instruction o Training on the job  Career development o New skills required o Team building Chapter 9 .ppt / 02  Evaluating performance  Period assessment of how staff are doing in the job  Gather information o From managers o From subordinates o From others working with the employee  Provided feedback to the employee o Compensation and benefits  COMPENSATION  They pay for the work  Wages are hourly compensation  Salary is annual compensation  How is pay set  Pay surveys in the field  Job evaluations
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