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MGTA01H3 (583)
Chapter 3

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Department
Management (MGT)
Course
MGTA01H3
Professor
Chris Bovaird
Semester
Fall

Description
Chapter 3Managing Information Systems and Communication TechnologyInformation Management An OverviewInformation manager the manager responsible for the activities needed to generate analyze and disseminate information that a company needs to make good decisionsInformation management an internal operation that arranges the firms information resources to support business performance and outcomes Data versus InformationData raw facts and figuresInformation a meaningful useful interpretation of data Information systemsInformation systems IS an organized method of transforming data into information that can be used for decision makingExample text format commands word processor finished documentNew Business Technologies in the Information Age Electronic Business and Communications TechnologiesElectronic information technologies EIT IS applications based on telecommunications technologies EITs enhance the performance and productivity of general business activities by performing two functions providing coordination and communication within the firm and speeding up transactions with other firms Six types of EITFax machine facsimile machine a machine that can quickly transmit a copy of documents or graphics over telephone linesVoice mail A computerbased system for receiving and delivering incoming telephone callsElectronic mail email system electronic transmission of letters reports and other information between computersElectronic conferencing allows people to communicate simultaneously from different locations via telephone video or email group softwareGroupware a system that allows two or more individuals to communicate electronically between desktop PCs Data Communication NetworksData communication networks global networks that permits users to send electronic messages quickly and economicallyInternet A gigantic network of networks that serves millions of computers offers information on businesses science and government and provides communication flows among more than 170000 separate networks around the worldInternet service provider ISP A commercial firm that maintains a permanent connection to the internet and sells temporary connections to subscribersWorld Wide Web A system with universally accepted standards for storing retrieving formatting and displaying information on the InternetWeb servers dedicated workstationslarge computersthat are customized for managing maintaining and supporting websitesBrowser software that enables a user to access information on the webDirectories features that help people find the content they want on the web The user types in key words and the
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