MGTA01H3 Chapter 9: Chapter 9.doc
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MGTA01H3 Full Course Notes
Verified Note
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Document Summary
O human resource management: set of organizational activities directed at attracting, developing. Chapter 9- managing human relations and maintaining an effective workplace. Job description: lists the duties of a job, its working conditions and the tools, materials and equipment used to perform it. Job specification: skills, abilities, and other credentials needed for the job: after mangers understand the job that needs to be performed, they start planning, manager access trends in pas hr usage, future plans and general economic trends o. New employee orientation personnel with whom they will interact, and the nature of the job. Training and development: a need analysis is done, then different kinds of trainings are done, work based programs: a technique that ties training and development activities directly to task performance. On the job training: those development programs in which employees gain new skills while performing them at work, most common.
