Chapter 9 – Managing Human Resources
- Human Resource Management (HRM) – The set of organizational activities directed at
attracting, developing, and maintaining an effective workforce.
- Planning attracts human resources, which involves job analysis and forecasting the demand for
and supply of labour.
- Replacement Charts – An HR technique that list each important managerial position, who
occupies it, how long he or she will probably stay in it before moving on, and who (by name) is
now qualified or soon will be qualified to movie into it.
- Skill Inventories or Employee Information Systems – Computerized that contains info on each
employee’s education, skills, work experience, and career aspirations.
- Shortfall means hire new employees, present employees will be retrained and transferred into
understaffed areas, retirements will be convinced to continue, and install labour-saving or
- Staffing the Organization:
1. Recruiting is the process of attracting qualified persons to apply for the jobs that are open.
2. Selecting Human Resources: Validation – The process of determining the predictive value of
- Developing Human Resources:
1. Orientation – The process of introducing new employees to the company’s policies and
programs, personnel with whom they will interact, and the nature of the job so that they
can more quickly become effective contributors.
2. Training and Development – Needs Analysis – Determining the organization’s true needs
and the traini