Textbook Notes (368,986)
Canada (162,320)
MGTA02H3 (363)
Chapter 3

Chapter 3- Managing Information Systems and Communication Technology

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Management (MGT)
Bill Mc Conkey

Chapter 3- Managing Information Systems and Communication Technology 1- Explain why businesses must manage information and show how computer systems and communication technologies have revolutionized information management INFORMATION MANAGEMENT: AN OVERVIEW Management of information systems is a core business activity that can no longer be given to technical personnel Information manager- responsible for activities needed to generate, analyze, and publicize information that a company needs to make good decisions Information management- an internal operation that arranges the firms information resources to support business performance and outcomes To find the info they need to make critical decisions, managers often sift through a virtual avalanche of reports, memos, magazines, and phone calls Data versus Information Data- raw facts and figures (Ex: 5 million tubes of toothpaste were sold last year) Information- a meaningful, useful interpretation of data Information Systems Information system (IS) - an organized method of transforming data into information that can be used for decision making 1. Determine what info is needed 2. Must gather the data and apply the technology to convert data into info 3. Control the flow of info so that it goes only to those people who need it Supplied info varies according to such factors as the functional areas in which people work and their management levels NEW BUSINESS TECHNOLOGIES IN THE INFORMATION AGE Employees at every level in the organization uses IS to improve performance (Ex: scheduling, evaluating, and formulating) Widening role of IS results from rapid developments in electronic technologies that allow faster and broader flows of info and communications The Expanding Scope of Information Systems Managers began using IS systems to solve technical problems and to analyze management problems, especially for control purposes IS are crucial in planning (Ex: forecasting) Increased in interdependence between a companys business strategy and its IS 1 www.notesolution.com
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