Textbook Notes (375,848)
CA (165,730)
UTSC (18,813)
MGT (1,095)
MGTA02H3 (363)
Chapter 2

Chapter 2 Textbook notes

4 Pages
125 Views

Department
Management (MGT)
Course Code
MGTA02H3
Professor
Chris Bovaird

This preview shows page 1. Sign up to view the full 4 pages of the document.

Loved by over 2.2 million students

Over 90% improved by at least one letter grade.

Leah — University of Toronto

OneClass has been such a huge help in my studies at UofT especially since I am a transfer student. OneClass is the study buddy I never had before and definitely gives me the extra push to get from a B to an A!

Leah — University of Toronto
Saarim — University of Michigan

Balancing social life With academics can be difficult, that is why I'm so glad that OneClass is out there where I can find the top notes for all of my classes. Now I can be the all-star student I want to be.

Saarim — University of Michigan
Jenna — University of Wisconsin

As a college student living on a college budget, I love how easy it is to earn gift cards just by submitting my notes.

Jenna — University of Wisconsin
Anne — University of California

OneClass has allowed me to catch up with my most difficult course! #lifesaver

Anne — University of California
Description
MGTA04 01 Chapter 2: Increasing Productivity and Quality - Companies are not only measuring productivity but also quality because it will satisfy customers, improve sales, and boost profits The Productivity Quality Connection - Productivity is a measure of efficiency that compares how much is produced with the resources used to produce it - By producing more of the right things while using fewer resources, this will lead to a growth of productivity which will benefit the economy, business, and workers - Quality L8,574:.981L93088147:80L3907284141107L3J9K010,9:7089K,9.438:2078Z,39JL;L3J 14ON8ZK,99K0Z,39 0[50.9 Responding to the Productivity Challenge - A country that is more productive than another will accumulate more wealth - A country whose productivity fails to increase as rapidly as competitor nations will see its standard of living fall - Four factors interact in the process of quality-improvement practices: customers, quality, productivity, and profits Measuring Productivity - Most countries use labour productivity (partial productivity ration calculated by dividing gross domestic product by total number of workers) to measure their level of productivity - The focus on labour as an output rather than resources used (e.g. capital) is preferred because most countries keep accurate records on employment and hours worked - Firms that compete internationally have more incentive to be more productive (labour in 0;0O45L3J,39KL7Z47O.4:397L08,70.K0,5079K,3,3,,8O,-4:7 Productivity Among Global Competitors - Productivity may vary from nation to nation (highest Belgium; lowest New Zealand) - Some factors may include: technologies, human skills, economic policies, natural resources and even in tradition - Michael Porter, a Harvard University expert on international competitiveness is concern for Canada because we live off our rich diet of natural resources. Porter criticizes Canadian business, government, and labour for failing to start emphasizing on new innovation and productivity Domestic Productivity - A country improves its ability to make something out of its existing resources can increase the Z0,O9K41,OOL98L3K,-L9,398 0.70,80L3574:.9L;L9ZLOO8K7L3N,3,9L438949,OZ0,O9K - When productivity declines, one pe78438Z0,O9K.4208,99K00[503804149K078ZL9KZK42K047 she shares an economic system (e.g. higher wages = less profit for firm) Manufacturing Versus Service Productivity - Manufacturing productivity is higher than service productivity because for many years, it was -0OL0;09K,99K0807;L.080.9478:110701742,:24O8L80,803,20,19079K00.4342L89 William Baumol who argued that since the service industry focussed more on hands-on activity 9K,92,.KL308.4:O39705O,.0L9Z4:O-02470L11L.:lt to increase productivity in services - Baumol noted that it would always require four musicians to play a Mozart quartet but an Opera .425,3L3744NO3L8.K,OO03JL3J,:24O8-,8L.,88:259L43-43OKL7L3J2:8L.L,38,3 www.notesolution.com
More Less
Unlock Document
Subscribers Only

Only page 1 are available for preview. Some parts have been intentionally blurred.

Unlock Document
Subscribers Only
You're Reading a Preview

Unlock to view full version

Unlock Document
Subscribers Only

Log In


OR

Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit