MGTA02H3 Chapter : MGTA04/MGTA02 Lectures 1-4 Notes
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MGTA02H3 Full Course Notes
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Introduction to management (ii) january 07th, 2013. The ability for a business to provide the things that people want to buy. The direction and control of processes that transform resources into finished goods or. The mgmt. of the creation of goods and services, using the factors of production. Production implies that businesses make products : bankers, doctors, lawyers, profs, accountants don"t make products but things still need to be planned, managed, supplied thus: operations . Examples of services: finance: loans, deposits, investment advice. Service operations: special issues: products (books) can be stored, services (serving a meal) can not, products can be made without customers, services (bus trip) can not, products (jeans) should be the same, services (haircuts) should not. Why is garbage always under the sink: (5) schedule: to finish on time: start on time! Introduction to management (ii) january 14th, 2013. It"s a ratio that compares resources : products and inputs : outputs.
