Textbook Notes (368,430)
Canada (161,877)
MGTA02H3 (363)
H Laurence (23)
Chapter 3

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Management (MGT)
H Laurence

MGTA04Chapter 3 Managing Information Systems and Communication Technology Information manager the manager responsible for the activities needed to generate analyze and disseminate information that a company needs to make good decisions Information management an internal operation that arranges the firms information resources to support business performance and outcomesData raw facts and figuresInformation a meaningful useful interpretation of data Information System IS an organized method of transforming data into information that can be used for decision making Electronic Information Technologies EIT IS applications based on telecommunications technologies Two functions Providing coordination and communication within the firm Speeding up transactions with other firms 6 most widely used innovation1 Fax machines machines that can quickly transmit a copy of documents or graphics over telephone lines2 Voice Mail a computer based system for receiving and delivering incoming telephone calls3 Email System electronic transmission of letters reports and other information between computers 4 Electronic conferencing allows people to communicate simultaneously from different locations via telephone video or email group software 5 Groupware a system that allows two or more individuals to communicate electronically between desktop PCs Data Communication Networks global networks that permit users to send electronic network messages quickly and economicallyInternet a gigantic network of networks that serves millions of computers offers information on business science and government and provides communication flows among more than 170 000 separate networks around the world Internet Service Provider ISP a commercial firm that maintains a permanent connection to the internet and sells temporary connections to subscribersWorld Wide Web a system with universally accepted standards for strong retrieving formatting and displaying information on the internet Web Servers dedicated workstationslarge computersthat are customized for managing maintaining and supporting websites Browser software that enables a user to access information the web
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